All sales are final.
Because our products are consumable food items, we maintain a strict no-return, no-refund policy for safety and hygiene reasons.

1. No Returns

We do not accept returns for any reason, including but not limited to:

• Change of mind or taste preference.

• Heat level being too strong or too mild.

• Accidental order or duplicate purchase.

• Delays caused by shipping carriers or incorrect address details provided by the customer.

• Allergic reactions, intolerance, or personal sensitivity to spicy ingredients.

Once an order is placed and payment confirmed, it cannot be canceled or reversed.

2. Damaged or Defective Items

In the rare event of damage in transit, please email info@thenagaheadhunters.com with a photo of the sealed, unopened product and the packaging within 48 hours of delivery.
If verified, we may — at our sole discretion — issue a replacement or store credit.
We do not offer cash refunds under any circumstances.

3. Customer Responsibility

Customers are fully responsible for:

• Providing accurate shipping and contact information.

• Inspecting packages upon delivery.

• Understanding the extreme heat level of our sauces before purchasing.

By completing a purchase, you agree that you are buying these products at your own risk and waive any right to claim refunds or damages related to product strength, spiciness, or personal reaction.

4. Final Agreement

By placing an order on this website, you confirm that you have read, understood, and accepted this no-refund policy and assume full responsibility for all risks related to product handling and consumption.